NOW · Servicenow, Inc. - Financials
Annual line items from SEC XBRL filings, sourced from EDGAR's Company Facts API with fallback to the quarterly Financial Statement Data Sets. See issuer overview for Form 4 activity and 10-K signals.
Income Statement
| Line item | FY 2025 | FY 2024 | FY 2023 | FY 2022 | FY 2021 | FY 2020 |
|---|---|---|---|---|---|---|
| Revenue | $13.28B | $10.98B | $8.97B | $7.25B | $5.90B | $4.52B |
| Cost of Revenue | $2.98B | $2.29B | $1.92B | $1.57B | $1.35B | $987.11M |
| Gross Profit | $10.29B | $8.70B | $7.05B | $5.67B | $4.54B | $3.53B |
| R&D | $2.96B | $2.54B | $2.12B | $1.77B | $1.40B | $1.02B |
| SG&A | $1.12B | $936.00M | $863.00M | $735.00M | $597.00M | $454.17M |
| Total Operating Expenses | $8.47B | $7.33B | $6.29B | $5.32B | $4.29B | $3.33B |
| D&A | $738.00M | $564.00M | $562.00M | $433.00M | $472.00M | $336.38M |
| Operating Income | $1.82B | $1.36B | $762.00M | $355.00M | $257.00M | $198.86M |
| Interest Expense | - | - | - | $27.00M | $28.00M | $32.75M |
| Income Tax | $513.00M | $313.00M | ($723.00M) | $74.00M | $19.00M | $30.68M |
| Net Income | $1.75B | $1.43B | $1.73B | $325.00M | $230.14M | $118.50M |
| EPS - Basic | $1.69 | $1.38 | $1.70 | $0.32 | $0.23 | $0.12 |
| EPS - Diluted | $1.67 | $1.37 | $1.68 | $0.32 | $0.23 | $0.12 |
Balance Sheet
| Line item | FY 2025 | FY 2024 | FY 2023 | FY 2022 | FY 2021 | FY 2020 |
|---|---|---|---|---|---|---|
| Cash & Equivalents | $3.73B | $2.30B | $1.90B | $1.47B | $1.73B | $1.68B |
| Accounts Receivable | $2.63B | $2.24B | $2.04B | $1.73B | $1.39B | $1.01B |
| Inventory | - | - | - | - | - | - |
| Accounts Payable | $204.00M | $68.00M | $126.00M | $274.00M | $89.00M | $34.24M |
| Current Assets | $10.47B | $9.19B | $7.78B | $6.65B | $5.22B | $4.52B |
| Total Assets | $26.04B | $20.38B | $17.39B | $13.30B | $10.80B | $8.72B |
| Current Liabilities | $10.44B | $8.36B | $7.37B | $6.00B | $4.95B | $3.74B |
| Long-term Debt | - | - | - | - | - | - |
| Total Liabilities | $13.07B | $10.77B | $9.76B | $8.27B | $7.10B | $5.88B |
| Stockholders' Equity | $12.96B | $9.61B | $7.63B | $5.03B | $3.69B | $2.83B |
| Retained Earnings | $5.24B | $3.49B | $2.07B | $338.00M | ($4.00M) | ($233.74M) |
Cash Flow
| Line item | FY 2025 | FY 2024 | FY 2023 | FY 2022 | FY 2021 | FY 2020 |
|---|---|---|---|---|---|---|
| Operating Cash Flow | $5.44B | $4.27B | $3.40B | $2.72B | $2.19B | $1.79B |
| Investing Cash Flow | ($1.69B) | ($2.50B) | ($2.17B) | ($2.58B) | ($1.61B) | ($1.51B) |
| Financing Cash Flow | ($2.34B) | ($1.34B) | ($803.00M) | ($344.00M) | ($506.00M) | $596.65M |
| CapEx | $868.00M | $852.00M | $694.00M | $550.00M | $392.00M | $419.33M |
| Free Cash Flow | $4.58B | $3.42B | $2.70B | $2.17B | $1.80B | $1.37B |
Ratios
| Metric | FY 2025 | FY 2024 | FY 2023 | FY 2022 | FY 2021 | FY 2020 |
|---|---|---|---|---|---|---|
| Profitability | ||||||
| Gross margin | 77.5% | 79.2% | 78.6% | 78.3% | 77.1% | 78.2% |
| Operating margin | 13.7% | 12.4% | 8.5% | 4.9% | 4.4% | 4.4% |
| EBITDA margin | 19.3% | 17.6% | 14.8% | 10.9% | 12.4% | 11.8% |
| Net margin | 13.2% | 13.0% | 19.3% | 4.5% | 3.9% | 2.6% |
| Free cash flow margin | 34.5% | 31.1% | 30.1% | 30.0% | 30.5% | 30.3% |
| FCF / Net income | 2.62 | 2.40 | 1.56 | 6.69 | 7.82 | 11.54 |
| R&D / Revenue | 22.3% | 23.2% | 23.7% | 24.4% | 23.7% | 22.7% |
| SG&A / Revenue | 8.5% | 8.5% | 9.6% | 10.1% | 10.1% | 10.0% |
| Effective tax rate | 22.7% | 18.0% | -71.7% | 18.5% | 7.6% | 20.6% |
| Return on assets | 6.7% | 7.0% | 10.0% | 2.4% | 2.1% | 1.4% |
| Return on equity | 13.5% | 14.8% | 22.7% | 6.5% | 6.2% | 4.2% |
| Return on invested capital | - | - | - | - | - | - |
| Liquidity | ||||||
| Current ratio | 1.00 | 1.10 | 1.06 | 1.11 | 1.05 | 1.21 |
| Quick ratio | 1.00 | 1.10 | 1.06 | 1.11 | 1.05 | 1.21 |
| Cash ratio | 0.36 | 0.28 | 0.26 | 0.24 | 0.35 | 0.45 |
| Leverage | ||||||
| Debt / Equity | - | - | - | - | - | - |
| Debt / Assets | - | - | - | - | - | - |
| Debt / EBITDA | - | - | - | - | - | - |
| Interest coverage | - | - | - | 13.1x | 9.2x | 6.1x |
| Equity multiplier | 2.01 | 2.12 | 2.28 | 2.64 | 2.92 | 3.07 |
| Liabilities / Assets | 0.50 | 0.53 | 0.56 | 0.62 | 0.66 | 0.67 |
| Efficiency | ||||||
| Asset turnover | 0.51 | 0.54 | 0.52 | 0.54 | 0.55 | 0.52 |
| Inventory turnover | - | - | - | - | - | - |
| Days sales outstanding | 72d | 74d | 83d | 87d | 86d | 82d |
| Days inventory outstanding | - | - | - | - | - | - |
| Days payable outstanding | 25d | 11d | 24d | 64d | 24d | 13d |
| Cash conversion cycle | - | - | - | - | - | - |
| Valuation | ||||||
| P / E | 91.7x | 155.0x | 83.9x | 242.7x | 574.4x | 932.9x |
| P / B | 12.4x | 4.6x | 3.8x | 3.1x | 7.1x | 7.9x |
| P / S | 12.1x | 4.0x | 3.2x | 2.2x | 4.5x | 4.9x |
| EV / EBITDA | 61.1x | 21.7x | 20.5x | 18.2x | 33.8x | 38.5x |
| Growth | ||||||
| Revenue growth (YoY) | 20.9% | 22.4% | 23.8% | 22.9% | 30.5% | 30.6% |
| Revenue CAGR (3y) | 22.4% | 23.0% | 25.7% | 27.9% | 61.8% | 32.7% |
| Revenue CAGR (5y) | 24.1% | 26.0% | 45.2% | 30.2% | 33.5% | 35.1% |
| Gross profit growth (YoY) | 18.4% | 23.4% | 24.3% | 24.9% | 28.6% | 32.6% |
| Operating income growth (YoY) | 33.7% | 79.0% | 114.6% | 38.1% | 29.2% | 372.1% |
| Net income growth (YoY) | 22.7% | -17.7% | 432.6% | 41.2% | 94.2% | -81.1% |
| EPS growth (YoY) | 22.1% | -18.8% | 426.2% | 41.6% | 91.5% | - |
| EPS CAGR (3y) | 73.5% | 82.2% | 142.6% | - | - | - |
| EPS CAGR (5y) | 69.9% | - | - | - | - | - |
| FCF growth (YoY) | 34.0% | 26.3% | 24.4% | 20.8% | 31.6% | 40.8% |
| FCF CAGR (5y) | 27.3% | 28.6% | 35.7% | 34.6% | 101.4% | 43.1% |
| Book value growth (YoY) | 34.9% | 26.0% | 51.6% | 36.2% | 30.4% | 33.2% |
Sales by segment
From XBRL dimensional facts in the 10-K period ending 2025-12-31.
Product / service
$13.28B totalLicense And Service$12.88B · 97.0%
Technology Service$395.00M · 3.0%
Geographic
$13.28B totalNorth America$8.35B · 62.9%
EMEA$3.40B · 25.6%
Asia Pacific And Other$1.53B · 11.5%
Stability scores
Altman Z′
FY 2025 · bankruptcy risk
1.31
Grey zone
Private-firm variant - uses book equity instead of market cap. > 2.90 safe · 1.23-2.90 grey · < 1.23 distress.
Piotroski F-score
FY 2025 · 9-point quality
3/9
Weak
- ✓Net income positive
- ✓Operating cash flow positive
- ✗ROA improved YoY
- ✓Cash flow > net income
- -Long-term debt decreased
- ✗Current ratio improved
- ✗No share dilution
- ✗Gross margin improved
- ✗Asset turnover improved
Peer comparison
Same SIC group: Services-Prepackaged Software
Comparing ServiceNow against the 5 most active filers in the same SIC group.