ZEN · Zendesk, Inc. - Financials
Annual line items from SEC XBRL filings, sourced from EDGAR's Company Facts API with fallback to the quarterly Financial Statement Data Sets. See issuer overview for Form 4 activity and 10-K signals.
Income Statement
| Line item | Q3 '22 | Q2 '22 | Q1 '22 | Q4 '21 | Q3 '21 | Q2 '21 | Q1 '21 | Q4 '20 | Q3 '20 | Q2 '20 |
|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | $416.86M | $407.21M | $388.33M | - | $346.97M | $318.22M | $298.05M | - | $261.93M | $246.66M |
| Cost of Revenue | $79.46M | $82.79M | $75.68M | - | $70.23M | $66.74M | $60.89M | - | $62.82M | $61.52M |
| Gross Profit | $337.40M | $324.42M | $312.65M | - | $276.75M | $251.47M | $237.15M | - | $199.11M | $185.15M |
| R&D | $105.20M | $110.54M | $108.08M | - | $92.11M | $82.83M | $73.78M | - | $64.84M | $59.00M |
| SG&A | $76.03M | $97.21M | $63.54M | - | $50.72M | $45.82M | $43.13M | - | $38.85M | $36.25M |
| Total Operating Expenses | $392.83M | $416.91M | $373.27M | - | $315.66M | $293.89M | $274.43M | - | $227.43M | $216.65M |
| D&A | $5.00M | $5.00M | $10.32M | - | $6.00M | $6.00M | $9.52M | - | $7.00M | $6.00M |
| Operating Income | ($55.43M) | ($92.49M) | ($60.63M) | - | ($38.91M) | ($42.42M) | ($37.28M) | - | ($28.33M) | ($31.50M) |
| Interest Expense | $3.13M | $3.12M | $3.12M | - | $14.76M | $14.59M | $14.41M | - | $14.09M | $6.61M |
| Income Tax | $3.45M | $1.56M | $4.04M | - | $3.13M | $2.35M | $2.35M | - | $1.97M | $1.29M |
| Net Income | ($59.09M) | ($95.08M) | ($66.95M) | - | ($54.42M) | ($58.41M) | ($48.97M) | - | ($40.70M) | ($64.66M) |
| EPS - Basic | ($0.48) | ($0.77) | ($0.42) | - | ($0.45) | ($0.56) | - | - | - | - |
| EPS - Diluted | ($0.48) | ($0.77) | ($0.42) | - | ($0.35) | ($0.56) | - | - | - | - |
Balance Sheet
| Line item | Q3 '22 | Q2 '22 | Q1 '22 | Q4 '21 | Q3 '21 | Q2 '21 | Q1 '21 | Q4 '20 | Q3 '20 | Q2 '20 |
|---|---|---|---|---|---|---|---|---|---|---|
| Cash & Equivalents | $707.05M | $567.98M | $496.04M | $476.10M | $532.52M | $422.81M | $378.36M | $405.43M | $383.32M | $700.46M |
| Accounts Receivable | $217.83M | $258.13M | $224.15M | $273.90M | $187.46M | $205.78M | $178.16M | $199.24M | $151.16M | $143.02M |
| Inventory | - | - | - | - | - | - | - | - | - | - |
| Accounts Payable | $42.55M | $70.68M | $31.18M | $49.21M | $33.53M | $21.01M | $21.28M | $15.43M | $10.24M | $13.79M |
| Current Assets | $1.72B | $1.57B | $1.47B | $1.42B | $1.27B | $1.26B | $1.24B | $1.28B | $1.19B | $1.23B |
| Total Assets | $2.48B | $2.49B | $2.44B | $2.45B | $2.32B | $2.25B | $2.18B | $2.16B | $2.05B | $2.00B |
| Current Liabilities | $936.57M | $967.08M | $907.62M | $911.34M | $809.65M | $748.33M | $709.52M | $692.64M | $610.82M | $451.45M |
| Long-term Debt | $1.14B | $1.14B | $1.14B | $979.35M | $968.19M | $957.17M | $946.30M | $935.58M | $925.01M | $1.04B |
| Total Liabilities | $2.13B | $2.17B | $2.11B | $1.96B | $1.85B | $1.78B | $1.74B | $1.73B | $1.62B | $1.59B |
| Stockholders' Equity | $346.86M | $326.82M | $327.10M | $489.22M | $468.28M | $464.13M | $430.24M | $431.83M | $430.12M | $410.31M |
| Retained Earnings | ($1.28B) | ($1.22B) | ($1.13B) | ($1.14B) | ($1.08B) | ($1.02B) | ($965.63M) | ($916.88M) | ($846.85M) | ($806.14M) |
Cash Flow
| Line item | Q3 '22 | Q2 '22 | Q1 '22 | Q4 '21 | Q3 '21 | Q2 '21 | Q1 '21 | Q4 '20 | Q3 '20 | Q2 '20 |
|---|---|---|---|---|---|---|---|---|---|---|
| Operating Cash Flow | - | - | $11.21M | - | - | - | $33.59M | - | - | - |
| Investing Cash Flow | - | - | ($18.57M) | - | - | - | ($77.68M) | - | - | - |
| Financing Cash Flow | - | - | $26.95M | - | - | - | $16.32M | - | - | - |
| CapEx | - | - | $7.44M | - | - | - | $3.06M | - | - | - |
| Free Cash Flow | - | - | $3.77M | - | - | - | $30.53M | - | - | - |
Ratios
| Metric | Q3 '22 | Q2 '22 | Q1 '22 | Q4 '21 | Q3 '21 | Q2 '21 | Q1 '21 | Q4 '20 | Q3 '20 | Q2 '20 |
|---|---|---|---|---|---|---|---|---|---|---|
| Profitability | ||||||||||
| Gross margin | 80.9% | 79.7% | 80.5% | - | 79.8% | 79.0% | 79.6% | - | 76.0% | 75.1% |
| Operating margin | -13.3% | -22.7% | -15.6% | - | -11.2% | -13.3% | -12.5% | - | -10.8% | -12.8% |
| EBITDA margin | -12.1% | -21.5% | -13.0% | - | -9.5% | -11.4% | -9.3% | - | -8.1% | -10.3% |
| Net margin | -14.2% | -23.3% | -17.2% | - | -15.7% | -18.4% | -16.4% | - | -15.5% | -26.2% |
| Free cash flow margin | - | - | 1.0% | - | - | - | 10.2% | - | - | - |
| FCF / Net income | - | - | -0.06 | - | - | - | -0.62 | - | - | - |
| R&D / Revenue | 25.2% | 27.1% | 27.8% | - | 26.5% | 26.0% | 24.8% | - | 24.8% | 23.9% |
| SG&A / Revenue | 18.2% | 23.9% | 16.4% | - | 14.6% | 14.4% | 14.5% | - | 14.8% | 14.7% |
| Effective tax rate | - | - | - | - | - | - | - | - | - | - |
| Return on assets | -2.4% | -3.8% | -2.7% | - | -2.3% | -2.6% | -2.3% | - | -2.0% | -3.2% |
| Return on equity | -17.0% | -29.1% | -20.5% | - | -11.6% | -12.6% | -11.4% | - | -9.5% | -15.8% |
| Return on invested capital | -2.9% | -5.0% | -3.3% | - | -2.1% | -2.4% | -2.1% | - | -1.7% | -1.7% |
| Liquidity | ||||||||||
| Current ratio | 1.83 | 1.62 | 1.62 | 1.56 | 1.57 | 1.68 | 1.75 | 1.84 | 1.95 | 2.73 |
| Quick ratio | 1.83 | 1.62 | 1.62 | 1.56 | 1.57 | 1.68 | 1.75 | 1.84 | 1.95 | 2.73 |
| Cash ratio | 0.75 | 0.59 | 0.55 | 0.52 | 0.66 | 0.57 | 0.53 | 0.59 | 0.63 | 1.55 |
| Leverage | ||||||||||
| Debt / Equity | 3.28 | 3.48 | 3.47 | 2.00 | 2.07 | 2.06 | 2.20 | 2.17 | 2.15 | 2.54 |
| Debt / Assets | 0.46 | 0.46 | 0.47 | 0.40 | 0.42 | 0.43 | 0.44 | 0.43 | 0.45 | 0.52 |
| Debt / EBITDA | - | - | - | - | - | - | - | - | - | - |
| Interest coverage | -17.7x | -29.6x | -19.4x | - | -2.6x | -2.9x | -2.6x | - | -2.0x | -4.8x |
| Equity multiplier | 7.14 | 7.63 | 7.45 | 5.01 | 4.96 | 4.85 | 5.06 | 5.00 | 4.78 | 4.86 |
| Liabilities / Assets | 0.86 | 0.87 | 0.87 | 0.80 | 0.80 | 0.79 | 0.80 | 0.80 | 0.79 | 0.79 |
| Efficiency | ||||||||||
| Asset turnover | 0.17 | 0.16 | 0.16 | - | 0.15 | 0.14 | 0.14 | - | 0.13 | 0.12 |
| Inventory turnover | - | - | - | - | - | - | - | - | - | - |
| Days sales outstanding | 191d | 231d | 211d | - | 197d | 236d | 218d | - | 211d | 212d |
| Days inventory outstanding | - | - | - | - | - | - | - | - | - | - |
| Days payable outstanding | 195d | 312d | 150d | - | 174d | 115d | 128d | - | 59d | 82d |
| Cash conversion cycle | - | - | - | - | - | - | - | - | - | - |
| Valuation | ||||||||||
| P / E | - | - | - | - | - | - | - | - | - | - |
| P / B | - | - | - | - | - | - | - | - | - | - |
| P / S | - | - | - | - | - | - | - | - | - | - |
| EV / EBITDA | - | - | - | - | - | - | - | - | - | - |
| Growth | ||||||||||
| Revenue growth (YoY) | 20.1% | 28.0% | 30.3% | - | 32.5% | 29.0% | 25.5% | - | 24.4% | 26.8% |
| Revenue CAGR (3y) | 25.6% | 27.9% | 28.9% | - | 30.9% | 30.9% | 31.9% | - | 32.4% | 34.5% |
| Revenue CAGR (5y) | 29.9% | 32.1% | 33.1% | - | 33.9% | 33.8% | 34.2% | - | 36.3% | 38.6% |
| Gross profit growth (YoY) | 21.9% | 29.0% | 31.8% | - | 39.0% | 35.8% | 33.4% | - | 31.6% | 35.2% |
| Operating income growth (YoY) | -42.5% | -118.0% | -62.6% | - | -37.4% | -34.7% | 9.7% | - | 20.0% | 38.7% |
| Net income growth (YoY) | -8.6% | -62.8% | -36.7% | - | -33.7% | 9.7% | -14.4% | - | -18.9% | -18.5% |
| EPS growth (YoY) | -37.1% | -37.5% | - | - | - | - | - | - | - | - |
| EPS CAGR (3y) | - | - | - | - | - | - | - | - | - | - |
| EPS CAGR (5y) | - | - | - | - | - | - | - | - | - | - |
| FCF growth (YoY) | - | - | -87.6% | - | - | - | - | - | - | - |
| FCF CAGR (5y) | - | - | 9.9% | - | - | - | 86.9% | - | - | - |
| Book value growth (YoY) | -25.9% | -29.6% | -24.0% | 13.3% | 8.9% | 13.1% | -4.4% | -5.7% | -1.6% | -3.9% |
Sales by segment
From XBRL dimensional facts in the 10-K period ending 2021-12-31.
Geographic
$1.34B totalUS$679.19M · 50.7%
EMEA$392.78M · 29.3%
Asia Pacific$137.46M · 10.3%
Other Countries$129.17M · 9.6%
Peer comparison
Same SIC group: Services-Computer Processing & Data Preparation
Comparing Zendesk against the 5 most active filers in the same SIC group.